Delivery, Returns & Exchanges
Last updated July 19, 2022
All delivery cost will be quoted in the on check out, these simply vary based on where you are in the world, we never charge you more than it costs us :)
All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition in the original packaging and all original tags and labels attached.
To return an item, please email:
1. Contact us at at firstname.lastname@example.org
2. We will send you the appropriate postage address and approval
3. Get your items in the post and sent back to us!
Please note, you will be responsible for return shipping charges, we are just getting started and unfortunately can't provide this at this moment. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow 5 - 20 business days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
- Sale items are FINAL SALE and cannot be returned.
LOCAL CUSTOMS & TAXES
In most cases, any customs or import duties are charged once the parcel reaches its destination country.
You may be charged for handling fees and taxes as your order passes through customs. Any charges on a parcel must be paid by the person receiving the parcel.
Dadan Sunwear has no control over these charges and we can't tell you what the cost would be, as customs policies and import duties vary widely from country to country.
It might be a good idea to contact your local customs office for current charges before you order, so you are not surprised by charges you were not expecting.
If you have any questions concerning our return policy, please contact us at email@example.com